NBN Speed Rectification
Not getting the speeds you’re paying for? We provide NBN Speed Rectification services to identify, diagnose, and resolve performance issues affecting your internet connection.
Slow speeds, dropouts, or inconsistent performance are often caused by issues inside the premises, not the NBN network itself. Our team works through the full connection path to ensure your service is operating at its best.
- Internet speeds below plan expectations
- Slow Wi-Fi or poor coverage within the premises
- Dropouts or unstable connections
- Incorrect router or modem configuration
- Internal cabling faults or interference
- Legacy equipment limiting performance
- Incorrect NBN profile or provisioning issues
Our Rectification Process
We perform real-world speed tests and line diagnostics to establish baseline performance.
Assessment of modem, router, firewall, and Wi-Fi configuration to ensure optimal setup.
Internal Cabling Inspection
Check of data cabling, wall points, patch panels, and interference sources.
Identification of congestion, channel overlap, coverage gaps, and device limitations.
If an external network fault is identified, we can liaise with your internet provider or NBN to assist with escalation.
What We Deliver
- Clear identification of the root cause
- Practical recommendations or immediate fixes
- Improved speed, stability, and reliability
- Advice on upgrades if required (routers, cabling, Wi-Fi)
Important Note
NBN speed issues are commonly caused by in-premises factors. While we will assist with provider escalation where applicable, rectification work within the premises is chargeable and not covered by NBN fault guarantees.
Who This Is For:
- Small to medium businesses
- Home offices
- Retail and hospitality sites
- Multi-device households
- Sites experiencing recent performance degradation
