Hotel & Motel Phone Solutions
Our Hotel & Motel Phone Solution is built on a dedicated PBX platform, purpose-designed for the hospitality industry and enhanced with a powerful Hotel Management Module.
This solution gives hotels, motels, serviced apartments, and resorts a professional, reliable phone system that integrates guest services, front desk operations, and back-office management — all from one central system.
Dedicated PBX with Hotel Management Module
Unlike shared or basic phone systems, this is a fully dedicated PBX deployed exclusively for your property, with the hotel module activated and tailored to your operational needs.
The built-in hotel module allows staff to manage guest stays, room status, billing, and calling permissions directly from the PBX interface — reducing manual work and improving guest experience.
Key Hospitality Features
- Automatically enable or restrict room calling
- Reset voicemail and permissions on checkout
- Real-time room status updates
- Custom housekeeping and maintenance codes
- Instant visibility of vacant, occupied, and clean rooms
Wake-Up Call Services
- Staff-scheduled or guest self-service wake-up calls
- Alerts for failed wake-up calls
- Automatic call accounting per room
- Custom call rates and service charges
- Printable, branded invoices at checkout
- Caller name and room number display
- One-click room changes and group check-ins
- Guest stay history and billing records
Emergency Calling
- Always-available emergency call routing
- Optional notifications to staff or management
- Deployed as a dedicated on-prem or hosted PBX
- High availability and redundancy options available
- Centrally managed, monitored, and supported by Galactic
- Designed for 24/7 hospitality environments
- Supports IP phones, analogue phones, and cordless handsets
- Auto-provisioning for a wide range of hotel phone models
- Optional integration with Property Management Systems (PMS)
- Scalable from small motels to large multi-building resorts
Ideal For
- Hotels & Resorts
- Motels
- Serviced Apartments
- Boutique & Short-Stay Accommodation
- Multi-site hospitality groups
